Information Technology (IT)  is an essential tool that we cannot avoid as it plays an important role in our day to day life, especially in the present scenario

• This course is designed as the starting point for a career in IT support.
  Completing this course will also help you acquire the knowledge and skills to set up and use a computer at home securely and keep it in good working order and to provide informal support for PCs and simple computer networks to your colleagues in a small business.
  
  On course completion, you will be able to:
  ■ Set up a computer workstation and use basic software applications.
  ■ Explain the functions and types of devices used within a computer system.
  ■ Apply basic computer maintenance and support principles.
  ■ Describe some principles of software and database development.
  ■ Configure computers and mobile devices to connect to home networks and to the Internet.
  ■ Identify security issues affecting the use of computers and networks.

Course Content

Module 1 Using Computers
Common Computing Devices
Using a Workstation
Using an OS
Managing an OS
Troubleshooting and Support

Module 2 Using Apps and Databases
Using Data Types and Units
Using Apps
Programming and App Development
Using Databases

Module 3 Using Computer Hardware
System Components
Using Device Interfaces
Using Peripheral Devices
Using Storage Devices
Using File Systems

Module 4 Using Networks
Networking Concepts
Connecting to a Network
Secure Web Browsing
Using Shared Storage
Using Mobile Devices

Module 5 Security Concepts
Security Concerns
Using Best Practices
Using Access Controls
Behavioral Security Concepts